THE EXPERIENCE
What can I expect from Balloon World Adventure?
Step right up and prepare to be whisked away into marvelous world built from nearly 500,000 balloons covering an area of 2000m2, offering all-day entertainment for the whole family🎈
Does the exhibition take place in an indoor or outdoor venue?
The exhibition will be held in an indoor venue.
How long does the experience last?
The experience lasts between 70 - 90 minutes
Where is the experience located?
The exhibit will take place at Pl. Charles Rogier, 1000 Bruxelles, Belgium.
Will there be strobe lights?
No.
Will food and beverage be available on site for purchase?
No
Will there be merchandise for sale?
Yes, there will be a store at the end of the experience.
Will there be a cloakroom?
No
Can I eat or drink inside of the exhibition?
Food and drinks are not allowed inside the experience.
ACCESS
Is there an age limit?
This event is for all ages
Can I smoke or vape?
No.
Will restrooms be available on site?
No, there won’t be restrooms on-site.
What happens if I arrive late?
If you have a Flex ticket, you have nothing to worry about, as you can visit the experience at any time during the day of your ticket. Otherwise, you will need to purchase an add-on on site to change your ticket to Flex. Please make sure to check our closing times, as we will not be able to change them.
Are you conducting any bag searches to access the experience?
To ensure the safety of everyone in the experience, our security team might ask to conduct bag searches to the guests.
Is there Parking on site?
It is better to use public transportation.
Is the venue wheelchair accessible?
Yes.
Can I bring animals? Are service dogs allowed?
No, this event is not pet-friendly, only service animals are allowed.
TICKETS
Can I purchase a ticket at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the Fever website.
What are the official sellers for this experience?
Official tickets for Balloon World Adventure can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.
Can I transfer my tickets to another person?
Yes! You can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever app. Please contact us for additional help. Make sure to include your ticket order number.
Are refunds allowed? What is the exchange policy?
Generally, Fever tickets cannot be changed or refunded.
However, this experience allows for date and/or time changes up to 48 hours in advance. This option is available by viewing your ticket in the "Tickets" section of the Fever App where the "Change Date and/or Time" button will appear.
No refunds are permitted under any circumstances. For more information, you can consult our T&C.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App.
I can't find my ticket. What can I do?
You can find your ticket in the Fever app, within the Tickets section. If you don't have it installed, you can download it from Google Play and the Apple Store. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Do you offer carer tickets?
Carers have free entry. Just make sure to show the documentation at the box office. No entry is allowed without documentation.
Do you offer group discounts?
Discounts for groups and schools with a minimum of 50 people. Please fill out the groups form.
MISCELLANEOUS
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Could I be a Balloon World Adventure influencer?
We are looking for unique, creative and passionate ambassadors who are willing to share their experience at Balloon World Adventure. Please contact us at influencers@feverup.com.
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